Getting started with the new RYA website
Your MyRYA account
If you had a personal account on our old website it should have been transferred to the new site – you will just need to create a new password when you next log in.
If you didn’t previously have an account, it’s quick and easy to register. See how in 'Registering your MyRYA Account'.
If you previously used an account in the name of your training centre, this will no longer exist and you either need to use your existing personal account or create one if you don’t already have one.
Make sure your MyRYA account is linked to your RYA membership/reference number to help you access any areas that may be restricted to specific user groups. See how in 'Linking an account to your RYA number'
Certificate Registration
The most important thing to know before you register your next certificate is that the training centre account previously used for doing this will no longer exist. Instead, use your personal account, making sure it is linked to your training centre first. See how in 'Linking an account to your RYA number'
The certificate registration process is essentially the same as before, just streamlined a little. We have also introduced the facility for you to notify us of certificates that haven’t been registered but which are no longer in your stock for whatever reason.
Follow the links below for support:
Training Support Site
The TSS now lives in the ‘Club and Centre Support’ section, alongside where some of you may also access the Club Zone. The content hasn’t changed – only where you find it.
You can go straight to the TSS using this link: Training Support Site.
As before, many of the pages are restricted to certain groups such as instructors, trainers, inspectors etc. It’s therefore vital that your account is linked to your RYA membership/reference number as mentioned above so you have access to all the information relevant to you. See how in 'Linking an account to your RYA number'
The Document Finder still forms part of the Training Support Site, accessible from the TSS hub page or direct via this link: Document Finder.
ePacks
For Training Centres offering ePacks, the code redemption process has changed and has been incorporated into the main shop. Students should now visit www.rya.org.uk/shop, locate their eBook, and add their redemption code at checkout which will give them 100% discount on that eBook. Visit www.rya.org.uk/go/redeem for more information.
The redemption process has also changed for RTCs who hold any remaining temporary COVID ePack codes. You will now need to redeem them on behalf of your students. Find out more here.
SRC exam payments service
The process for your SRC customers to buy their exam application form is the same as before and can be accessed in one click via the Exam Payments link at the foot of the home page. If your customers need any assistance with this process there is a help area and FAQ section in Web Support section, also at the foot of the home page.
Getting help
If you need help with your user account or accessing any of the areas of the website relevant to you in your role in teaching or administering the RYA training schemes, please email training.support@rya.org.uk giving your name, RYA membership/reference number, the email address you are using to sign in and details of your enquiry.