Help & Support

How can we help you today?
 
Struggling to Login ?

Forgotten your password? Can't remember which email address you registered with? We're here to help.

 
Create an account

Registering for an account on the RYA website will give you access to restricted areas and services, here's how to set up a new account

 
Connect your membership and qualifications

To get a more personalised experience online, connect your membership & qualifications to your website account

 
Buying and downloading eBooks

Through our web shop, you can purchase a range of eBooks - this guide will explain how to purchase and download our eBooks.

 
Accessing online courses

You can access and manage your online classes through our learning platform - RYA Interactive

 
Edit your details & manage your data

Through your RYA website account, you can control the data we hold about you - such as your address and email preferences.

 

Help on other services

Exam Payments Service

FAQs for Online exam payments

 
SafeTrx

About SafeTrx and how to use it

 
RYA Training Chart Plotter

Day Skipper and Coastal Skipper/Yachtmaster Offshore Shorebased Courses

 
Data Security FAQs

Important information

 

Still need help? 

Contact the RYA

If the guides above haven't helped resolve any questions or queries you had, please get in touch with our team. We'll be more than happy to answer any questions you have or settle any concerns.

 
Can't find what you're looking for?

If you're struggling to find a guide that covers a topic you need help with, get in touch with our support team and we'll gladly be of assistance.

 

This page is here to help you with any technical enquires or issues you may have with our digital products and services

If you cannot see the topic you need above, please contact web.support@rya.org.uk